Aside from providing a 24-hour telephone and online Citizen Services, Teleserv also reaches out to Filipinos by providing field service stations to assist, inform, and provide quality services. Teleserv field service stations are staffed with officers present inside the DFA basketball court to provide DFA Express Passport Delivery for those who are applying directly at the DFA. Teleserv field officers are there to assist in answering inquiries, assisting people to the proper DFA step by step procedure, helping people in compiling their passport requirements and ultimately offer a passport delivery option that can help client save time and money for a return trip for the release of their new passport.

In NSO East Avenue and NSO Pasay, a field group is also ready to help and provide call-in options for NSO clients with the presence of calling stations. Around 3 to 6 wireless phone units are present in the areas to accommodate those who wish to facilitate a phone-in order and delivery serviceonsite.

Inside the POEA Balik-Manggagawa section, Teleserv's field team is ready to welcome, assist, and provide quick delivery options to vacationing OFWs. They now have the option of choosing to process via the standard procedure or endorse their application to Teleserv's OEC delivery booth and be out of the POEA in 15 minutes.

Wherever you may be, Teleserv is ready to provide you with exclusively original world-class services designed to offer convenience, time and cost-saving options and a full complement of support.