The year was 2000, in the month of June, on the 7^th day.

Exactly 12 years ago to this day, NSO Birth Certificate Delivery Helpline (02) 737-1111 started accepting calls for NSO certificate requests from all over the Philippines, opening an access channel that conveniently bridged the NSO with the general public. All requests made through the helpline were coupled with a delivery system that reached every Filipino from Batanes to Jolo. NSO Helpline is a dynamic solution by Pilipinas Teleserv Inc designed to address the needs of Filipinos in getting NSO documents coupled with the expansion of NSO Serbilis Centers all over the country.

Twelve years had passed and NSO Birth Certificate Delivery Helpline has evolved from the original phone request service with expanded payment channels, faster service delivery, efficient processing, and an online channel that allows people to also chat with Customer Care Officers for all their NSO needs and inquiries. More and more features were integrated in order to meet the needs of citizens efficiently over the course of time.

NSO Birth Certificate Delivery Helpline (02)737-1111 + www.birthcertificates.com.ph continue to provide cutting edge services, pushing forward with its core focus of delivering service solutions to every Filipino.  Over the years, Teleserv has been the premier partner of the National Statistics Office, the Department of Foreign Affairs, the POEA, and various other government agencies in developing and providing premier Citizen Services since the year 2000.