Welcome
Need a Birth Certificate but don't have time? Want a Passport or Seaman's Book but hate waiting in line? Citizen Services allows for convenient access to various government services from the DFA, NSO and POEA.
This is the most convenient and hassle-free way to get the documents you need. No need to wait in line for hours. Just call or apply online, and we'll take care of the rest.
We are fully endorsed and accredited by the DFA, NSO and POEA. With millions of satisfied customers across the nation, you can count on us.
SIRB Express Application System (02) 737-7-737
The Official Website of Seafarer's Identification Record Book Delivery Service. Getting your Seafarer's Identification and Record Book (SIRB) is now made easier. You can now request it online at www.sirb.com.ph or call the SIRB Express Application System (SEAS) hotline 737-7-737. It's fast, convenient and world class - service for all Filipino seafarers developed by Pilipinas Teleserv Inc. in coordination with Maritime Industry Authority (MARINA).
DFA Express Passport Delivery (02) 737-1000
Is a 24-hour passport assistance and ordering hotline for all Machine Readable Passport (MRP) applicants. New and renewal applicants can now call and have their MRP requirements picked-up and pre-processed for them.
NSO Birth Certificate Delivery (02) 737-1111
Empowers every Filipino to enjoy world-class call center service in procuring their NSO certificates such as birth, marriage, death and certificate of no marriage. They can now request their certificates in the convenience of their own homes, without applying for work leave, or even traveling long distances.
POEA Balik Manggagawa OEC Delivery
Vacationing OFWs can now request their Overseas Exit Clearance online by logging in at www.oecdelivery.com.ph. No more waiting or traveling to the POEA, one mouse click and every OFW can now enjoy more vacation time with their family. Even OFWs in the POEA compound can avail of door-to-door delivery of their OEC by visiting our Balik-Manggagawa OEC Express service.
