Welcome to Citizen Services
Need an NSO Birth Certificate? Passport application?
Citizen Services allows for convenient access to various government services of the National Statistics Office and Department of Foreign Affairs via citizen services like NSO Birth Certificate Delivery Hotline and the DFA Passport Appointment System services. Fully endorsed and accredited by the NSO and DFA, these Citizen Services have served millions of Filipinos nationwide for the last 11 years. You can count on us to provide you with world-class services.
Citizen Services Blog: Topic Of The Week
Learn about Republic Act 9048
NSO Birth Certificate Delivery (02) 737-1111
Empowers every Filipino to enjoy world-class call center service in procuring their NSO certificates such as birth, marriage, death and certificate of no marriage. They can now request their certificates in the convenience of their own homes, without applying for work leave, or even traveling long distances.
DFA Passport Appointment System
Applicants may set an appointment by going online through its dedicated website www.passport.com.ph or by calling the DFA Appointment Hotline 737-1000. The new system aims to bring the passport processing service at par with world class consular services.